What areas in North Dallas, TX do you provide pet waste removal or pooper scooper services?
Our Plano Pooper Scoopers provides pet waste removal services mainly in areas such as Allen, Frisco, McKinney, Plano, Richardson and surrounding areas. View our service area map and zip codes by clicking here.
What are your services and rates?
We provide dog scooping services on a weekly, bi-weekly or one time services. For more details on all our services and rates, Click Here.
Do you charge an Initial Cleaning Fee?
Normally we do not. However, If your backyard has not been cleaned from pet waste within the last 2 weeks, we do charge an additional $20 to $35 initial cleaning fee as it will require our pooper scoopers to spend an above normal time to remove all dog poop or pet waste from your backyard. This will only be for the first or initial cleaning if pet waste has not been removed from your yard within the last 2 weeks or more.
Can I request pooper scooper services at a specific time of the day or by appointment?
Our dog waste technicians follow a daily route schedule between the hours of 7am and 6pm on Mondays through Fridays. Our routes take into effect how many yards are being scooped, distance between each yard, the weather, traffic and other factors. Because of this, we do not take pooper scooper services based on appointments or a specified time during the day. A pet waste technician will come to your yard on the day that is scheduled and between the hours of 7am and 6pm.
How do i request pet waste removal or pooper scooper services?
Booking pet waste removal services with Sparta Pooper Scoopers is very easy. You create your FREE online account by CLICKING HERE. When creating an account online, you must agree to Sparta Pooper Scoopers Policies and Procedures. A credit card will be required to be on file when requesting services. You can also contact us to request services by phone at (469) 290-2970 .
How do you invoice and bill for pet waste removal services?
Our Plano and surrounding areas dog waste removal or pooper scooper services are billed automatically to all clients either once a month or on a weekly basis. Clients have the option to pay monthly on the 1st of every month or clients can pay weekly before services start. Clients that pay weekly will be billed on Sundays for the following week. For example, if a client has weekly services on Tuesdays, Sparta Pooper Scoopers process payments the previous Sunday prior to services starting on the following Tuesday. If credit card declines, we will contact the client to get payment for upcoming services and also to update card on file.
Can I tip the pooper scooper employee that services my yard?
Yes you can. We make it easy for you the client to tip our employees by logging into your account and setting it up in your online profile. Tips can be setup on a per invoice basis on a dollar amount or percentage of invoice. Tips are not mandatory and are only optional. As you know, our employees welcome tips.
What happens if I refer your services to someone?
First, thank you so much for referring our services to your friends and families. Thats how our business grows locally, mainly by word of mouth. Sparta Pooper Scoopers will give you one free cleaning for every referral that you give us that requests and completes their first pooper scooper services with Sparta Pooper Scoopers. There is no limits to the number of referrals that you can send us and get a free visit/pet waste cleaning. Free cleanings are applied after your referral has requested and completed their first pet waste removal with Sparta Pooper Scoopers. Make sure that you let us know who the new client is or have them let us know who referred us to them when they request services.
When requesting services with Sparta Pooper Scoopers, how does client know when pooper scooper services has been completed?
Once our pooper scoopers in Plano, Mckinney, Allen and surrounding areas have completed services, you will receive an email and text on your phone with a link (standard text messaging rates apply) that shows a picture of your yard with all the dog waste in a bag that was removed from your property. You can also log into your account and see the journal which has been added to your calendar on the day the service was completed.
Does Sparta Pooper Scoopers provide pet waste removal services during bad weather?
If your scheduled pet waste removal service is on a day where there is dangerous or very bad weather, we may reschedule or postpone until the following day or week. You may choose to scoop yourself during that week with no charge by SPS or you may leave the waste for SPS to collect the following week at double the weekly fee for collecting double the dog waste.
Is Sparta Pooper Scoopers bonded and insured?
Yes. Sparta Pooper Scoopers and its employees are bonded and insured.
Is Sparta Pooper Scoopers member of the Association of Professional Animal Association (APAWS)?
Yes. Sparta Pooper Scoopers in Plano TX is a proud member of aPaws. aPaws is a trade association of professional animal waste specialists. We uphold a strict standard of what is to be expected of our members in the care and treatment of all animals. The mission of aPaws is to increase the level of awareness in the animal waste industry, to raise the level of the public's awareness of our profession, and to create added benefits for our members.
What are your policies and procedures?
You can read more about our policies and procedures by logging into your account (Click Here to log in). Scroll down and click on My Account and under general, you will see Policy Agreement where you can click on view.
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